Custom Wedding Gobos

Within 3 days I had my gobo's at home in NL.

Easy and fast process. Ship on one day

Ordered the gobo's on a Wednesday and paid for next day delivery, having not received them by Friday I got in touch and was informed they had been sent standard delivery and would not arrive until Monday. I was only offered a refund in the delivery and no other compensation for the mistake except that I could get a full refund if I returned the items unused. Not an option as I needed the gobos. I feel like a little more could have been done, there was not even an offer to overnight them on the Friday and I could have returned the others when they arrived on Monday. Disappointing customer service I feel.